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Tuesday, April 14 • 2:30pm - 3:30pm
Workshop - Bringing a Learning Ecosystem to Life: A Strategic Partnership

A learning ecosystem extends beyond targeted learning materials and customized training delivery — it includes everything that influences a company’s learners and embraces both their immediate and ongoing needs.

A holistic approach to intensive enterprise learning must therefore begin with an analysis that yields a savvy strategy for meeting corporate goals with measurable, enduring results on organizational and client performance.

Aptara’s work with American Express grew from a single training development project into a 10-year partnership that implements learning and performance across multiple business lines. Using Aptara’s vision for a scalable, low-maintenance learning ecosystem for Amex as a starting point, this workshop offers practical information for building effective employee and client-facing educational programs.

The session will focus on nimble strategies for addressing everything from an organization’s instructional design to its technological evolution for learning architecture. American Express will demonstrate how their partnership with Aptara forged a successful learning strategy.

In this session, participants will learn:

  • How to improve the mobility selection process.
  • How global mobility can produce revenue.
  • How global assignments can increase employee commitment.

Speakers
avatar for Kelly Lake

Kelly Lake

Strategic Learning Solutions Leader, Aptara
A well-known and widely respected thought leader in the learning and performance industry, Kelly Lake is responsible for driving the strategic direction behind Aptara’s Enterprise business. She brings more than 25 years of experience in eLearning technologies, global learning methodology and strategy, mobile learning, social learning and performance innovation to Aptara’s Learning and Performance practice. Prior to coming to Aptara... Read More →
avatar for Shyrlene Moore

Shyrlene Moore

Manager Customer Excellence, Global Corporate Payments, American Express
Shyrlene Moore, an expert in digital payment, has built a three-decade career at American Express. Beginning with her first position in the company’s global business travel unit, she has managed strategies for capacity planning, technology integration and sales implementation. In her current role, Moore is an innovator in the delivery of global, customer-focused training technology. She has received multiple awards from the American Express... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom A