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Tuesday, April 14 • 11:00am - 11:15am
CLO Power Hour - Making Competency Models Click for Front-line Employees

Heading in a new direction, YMCA of the USA launched their custom CAUSE-DRIVEN LEADERSHIP® Competency Model that became the foundation for the talent management process in the Y. Five years in, Y-USA has learned some important lessons when it comes to bringing a competency model to life for thousands of Y staff dispersed across the country. Keep it simple. Make it fun. Pay extra attention to the front lines. Hear how Y-USA is evolving their approach to ensure staff at all levels have easy access to the power of developing their leadership competencies.


  • Understand how to create a user-driven “pathway” to increase adoption.
  • Learn ways to simplify comprehensive resources while increasing the fun factor.
  • Identify opportunities to better engage front-line and midlevel managers to reach front-line/early career staff.

avatar for Sarah Finch

Sarah Finch

Leadership Development Manager, YMCA of the USA
Sarah Finch has more than 20 years of experience in business, training and development, and theater. In her current role as leadership development manager for the YMCA of the USA, she provides ongoing training, coaching and resource development to support the YMCA’s customized CAUSE-DRIVEN... Read More →

Tuesday April 14, 2015 11:00am - 11:15am
Grand Ballroom E-H