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Sunday, April 12
 

6:00pm

*Networking Reception
*Attendance restricted to those who purchase a ticket to the CLO LearningElite Gala.

Sunday April 12, 2015 6:00pm - 7:00pm
Living Room Lounge

6:00pm

*Registration
*Attendance restricted to those who purchase a ticket to the CLO LearningElite Gala.

Sunday April 12, 2015 6:00pm - 10:00pm
Living Room Lobby

7:00pm

*Dinner & Recognition Ceremony
*Attendance restricted to those who purchase a ticket to the CLO LearningElite Gala.

Sunday April 12, 2015 7:00pm - 10:00pm
Crystal Ballroom
 
Monday, April 13
 

7:00am

Registration
Monday April 13, 2015 7:00am - 5:00pm
Grand Ballroom Registration Desk

8:00am

Breakfast With the Champions - Engaging the Enterprise in Learning

Engaging the whole enterprise in a culture of learning is the holy grail of learning and development. As a goal, it is elusive, somewhat mysterious and variable. The challenges encompass creating an attractive learning value proposition for employees, communicating effectively, catering to differences in career level, job role, geography and age. How have the best learning and development organizations engaged their workforce in enterprisewide learning? How are they leveraging technology to increase employee engagement with learning? Join us for a panel discussion with 2015’s top five LearningElite organizations. During this pre-conference event, you’ll learn how the best organizations in learning and development have approached the challenges of engaging learners and leaders at all levels.


**This session is optional and requires the purchase of a separate ticket.**

Moderators
avatar for Sarah Kimmel

Sarah Kimmel

Director of Research and Advisory Services, Chief Learning Officer magazine
@skimmel1 | | Sarah Kimmel oversees the research division of Human Capital Media, which publishes Chief Learning Officer, Talent Management and Workforce magazines. She develops and delivers research and analysis that is relevant and important to human capital leaders across a broad range of human resource disciplines. Before joining the company in 2012, Kimmel accrued more than 12 years of experience as a business... Read More →

Monday April 13, 2015 8:00am - 10:00am
Grand Ballroom E-H

12:00pm

CLO Symposium Orientation
Is this your first time attending the CLO Symposium? In this session we will provide an overview of the conference agenda along with the opportunities and resources available so you can transform your Symposium experience! Veterans are welcome to attend as well and buddy up with a first-time attendee.

Speakers
avatar for Ashley Collins

Ashley Collins

Event Content Manager, Human Capital Media
avatar for Mike Prokopeak

Mike Prokopeak

Vice President, Editor in Chief, Chief Learning Officer magazine
@MikeProkopeak | | Mike Prokopeak is vice president and editor in chief for Human Capital Media, publisher of Chief Learning Officer, Diversity Executive, Talent Management and Workforce magazines. In that role, he directs content for the magazines as well as the company’s online and in-person events including the CLO Symposium, CLO Breakfast Club and Workforce Live. | | Prokopeak has a proven track record of editorial achievement over... Read More →


Monday April 13, 2015 12:00pm - 1:00pm
Grand Ballroom A

1:15pm

Welcome Address
Speakers
avatar for The Second City

The Second City

The Second City
avatar for Mike Prokopeak

Mike Prokopeak

Vice President, Editor in Chief, Chief Learning Officer magazine
@MikeProkopeak | | Mike Prokopeak is vice president and editor in chief for Human Capital Media, publisher of Chief Learning Officer, Diversity Executive, Talent Management and Workforce magazines. In that role, he directs content for the magazines as well as the company’s online and in-person events including the CLO Symposium, CLO Breakfast Club and Workforce Live. | | Prokopeak has a proven track record of editorial achievement over... Read More →


Monday April 13, 2015 1:15pm - 1:30pm
Grand Ballroom E-H

1:30pm

Keynote Address - The Rise of Superman: Decoding the Science of Ultimate Human Performance

Researchers know flow sits at the heart of almost every athletic championship, underpins most major scientific breakthroughs, and accounts for significant progress in the arts. In fact, flow state percentage, the amount of time an employee spends in flow, has been called the most important metric for building great innovation teams. In this riveting keynote, Steven Kotler — author of "Rise of Superman" and co-founder and director of research at the Flow Genome Project — will provide a stunning tour of current research focusing on flow states, an optimal state of consciousness where we both feel our best and perform our best. So, what is this mysterious state? How does it work its magic? And, if this really is the secret to ultimate human performance, how can we get more of it in our personal and professional lives? 

During this session, attendees will:

  • Define flow states and how they influence human performance.
  • Identify and gather insights on the application of flow state percentage.
  • Explore how flow states drive enterprise innovation.

Speakers
avatar for Steven Kotler

Steven Kotler

Author, The Rise of Superman: Decoding the Science of Ultimate Human Performance
@kotlersteven | | Steven Kotler is a best-selling author and award-winning journalist. His most recent book, "The Rise of Superman: Decoding the Science of Ultimate Human Performance," was released in March 2014. He is also the co-founder and director of research for the Flow Genome Project, an international scientific effort to decode the mysteries of ultimate human performance. | | Kotler was co-author of "Abundance," which debuted at... Read More →


Monday April 13, 2015 1:30pm - 2:30pm
Grand Ballroom E-H

2:30pm

3:00pm

Panel Discussion - The Future of Leadership Development
Depending on whom you talk to, emotional intelligence is either the most important thing for leaders to have or the most over-hyped. In a constantly evolving environment where resources are limited, where should leaders focus their attention: hard or soft skills? Five, 10 or even 15 years from now, which will deliver the greatest return for your investment? In this session, a panel of learning executives will debate the future of leadership skills and where to target their learning to deliver the greatest bottom-line impact.

Moderators
avatar for Kellye Whitney

Kellye Whitney

Associate Editorial Director, Chief Learning Officer magazine
@kellyewhit | | Kellye Whitney is the associate editorial director for Human Capital Media. An award-winning editor and journalist with more than a decade of expertise in media and publishing, she creates and executes integrated digital and print content strategy for all of Human Capital Media brands including Chief Learning Officer, Diversity Executive, Talent Management and Workforce magazines. That strategy touches all... Read More →

Speakers
avatar for Louise Korver

Louise Korver

Formerly, Assistant Vice President, AT&T University, Executive Development, AT&T
@loukorver | | After a successful 15-year consulting career, Louise Korver returned to progressive leadership roles in Fortune 100 companies, starting with Ingersoll Rand, where she built the corporate university in 2002. As talent group leader responsible for World Headquarters and North American talent management at the H. J. Heinz Co., Korver helped with the privatization of the company in 2013 before joining AT&T Inc. Korver... Read More →
avatar for Hunt Lambert

Hunt Lambert

Dean of Continuing Education and Extension, Harvard University
@huntlambert | | Hunt Lambert is currently the dean of continuing education and extension at Harvard University, a position he took in 2013. Prior to this, Lambert served for four years as the associate provost of OnlinePlus, the distance education segment of Colorado State University’s Division of Continuing Education. OnlinePlus offers 34 degrees and serves 7,500 students annually. This followed Lambert's four years as the associate vice... Read More →
avatar for Aaron Olson

Aaron Olson

Chief Talent Officer, Aon
@aaronkolson | | As chief talent officer, Aaron Olson is responsible for talent management and organizational development for Aon, a global provider of risk and HR solutions. His team manages executive development and succession, workforce development, diversity and employee engagement for Aon’s 66,000 colleagues around the world.  Olson has 20 years of experience consulting with clients and leading initiatives related to talent... Read More →
avatar for Wayne Smutz

Wayne Smutz

Dean, Continuing Education and UCLA Extension, University of California Los Angeles
Wayne Smutz is dean of Continuing Education and Extension at the University of California, Los Angeles (UCLA). He leads the academic, financial, and operational efforts of this self-supporting enterprise, which delivers programs via face-to-face, online, and hybrid methodologies. Smutz also leads the department to have a much more active role in addressing critical Los Angeles challenges such as workforce and economic development, poverty... Read More →


Monday April 13, 2015 3:00pm - 4:00pm
Grand Ballroom E-H

4:15pm

Workshop - Cultivating Resiliency in the Face of Change

Change happens. Join us as Holly Landau, a leader in the learning and development field, explains how embracing and exploring the “emotions of change” at work is essential to managing it. Landau will share her own experiences working with companies like American Express and Bank of New York Mellon as their employees faced enormous change and uncertainty in their work lives. Best of all, you will learn how to help your employees get from fear to hope, catastrophe to curiosity and negativity to positive expectations the next time change comes to your workplace.  

Session objectives:

  • Learn the five steps to success: redirect, reflect, reframe, recognize and relax.
  • Understand your own reactions to change and how you’ve handled change in the past.
  • Discuss how to manage changing cultures through innovation and creativity.
  • Share best practices for managing the stress that can accompany multiple workplace changes.

Speakers
avatar for Felicia Haslom

Felicia Haslom

Senior Director, National Accounts, Keller Center for Corporate Learning, DeVry University
@FHaslomDavis | | Felicia Haslom has been with DeVry University for more than 10 years and attributes her success to having a great team, passion for education and the great programs that DeVry University and its Keller Graduate School of Management offer adult learners. She has given presentations on various diversity topics at several national conferences. Haslom is a lifelong learner with a master’s in business from Nova Southeastern... Read More →
avatar for Holly Landau

Holly Landau

Director, Training and Development, Chewy.com
@LeadershipMuse | | Holly Landau is a learning and organizational development leader and was the featured leadership expert in the American Express OPEN Book on Leadership. She is a former U.S. Army officer, serving mostly at the Pentagon, and is a regular guest speaker at conferences, on interactive webinars and in corporate classrooms facilitating highly interactive workshops on popular topics like innovative thinking, servant leadership... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom A

4:15pm

Workshop - Digital Transformation — A Case Study of Moving From Traditional to Blended Learning in the Enterprise

EY isn’t just delivering exceptional client service on their tax filings; they’re delivering great learning experiences since undergoing a digital transformation with their learning strategy in its Tax Practice. Sanjay Parker, director of thought leadership for Xerox Learning Services, joined by Kelly Dolson, learning leader for EY’s Americas Tax Practice, will take attendees on their journey of developing and implementing a blended learning experience for their professionals. Specifically, they will address how the team made the business case for the transformation, the process they took in coupling various learning modalities that maximized employee learning and look at lessons learned along the way.

Session objectives:

  • Explain the drivers and business case for a blended learning transformation, including how digital supports authentic learning.
  • Be able to understand the components of a blended learning approach.
  • Be aware of barriers and challenges that participants see or have experienced with blended learning transformations.
  • Understand the elements that go into budgeting for a digital learning transformation (i.e., virtual classroom, effective instructors, cost of good self-paced learning).

Speakers
avatar for Kelly Dolson

Kelly Dolson

Director, Tax Learning and Development, EY
@OCLeader | | Kelly Dolson joined EY in 1992 after graduating from Emory University where she earned her MBA in finance. She started her career at EY in the tax department but has since enjoyed the opportunity to work in various areas of the firm including human resources, ethics and compliance, and recruiting.  In her current position, Dolson's primary responsibility is for the implementation of the learning and development... Read More →
avatar for Sanjay Parker

Sanjay Parker

Director of Thought Leadership, Intellinex, A Xerox Company
@sanjayparker | | Sanjay Parker is the director of thought leadership at Intellinex, a Xerox company. His experience includes a concentrated focus on leadership of global enterprise-wide HR learning systems and compliance-driven deployments; deep understanding of performance, learning, and competency models and management; large data analytics; a demonstrated ability to present and garner support for technology-related initiatives with alignment... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom B

4:15pm

Workshop - Power Panel – Talent Management with Learning at the Heart

The world of work is changing, it is more agile, global and multigenerational. It is now more important than ever that talent management solutions are used to help source, attract, train and retain the people that will determine if your business goals strive or fail. 

In this session, participants will learn:

  • What the next era of talent management look like.
  • How learning is at the core of their talent management strategy.
  • Best practices on how you can take your talent management initiatives to the next level.

Speakers
avatar for Carolynn Haug

Carolynn Haug

Assistant Vice President, Learning & Knowledge, Equity Residential
Carolynn Haug is a transformational change agent and life coach. Utilizing organization development, design, and coaching skills, Haug and her team are transforming learning and communications at Equity Residential.     Her eclectic life and career experiences of picking strawberries on the farm, community build playground design, landscape architecture, horticultural therapy as psychiatric and vocational rehab, human resources... Read More →
avatar for Sydney Savion

Sydney Savion

Global Learning Officer at Dell for Global Support & Deployment Services, Dell
As Dell Inc.'s global learning officer, Dr. Sydney Savion is charged with shaping the global learning strategy and aligning the development of people with the business goals of the organization. Throughout her dynamic career, she has built and executed strategies for fostering a high-impact learning organization.  Passionate about her research interests, she stands at the forefront of translating growing neuroscience findings that link... Read More →
avatar for Gary Whitney

Gary Whitney

Vice President, Learning & Brand Service Consulting, InterContinental Hotels Group
Gary Whitney is vice president of learning and brand service consulting at Intercontinental Hotels Group. He has been with IHG since 1998 in various facilitation, design, and learning leadership roles. Whitney holds a master's degree from Purdue University and a bachelor's degree from Southwest State University. |   | IHG is an international hotel company whose goal is to create Great Hotels Guests Love. IHG consists of nine hotel... Read More →
avatar for Mary Woolf

Mary Woolf

Senior Director, HR Technologies, Yum! Brands
@Mgwoolf | | Mary Woolf is the senior director of HR technologies for YUM! Brands Inc. She is responsible for leading the implementation and future strategy for Yum! HR Technologies including learning, hiring, and ERP across 130 countries and three brands. Previous to her role at Yum! Brands, Woolf was a managing consultant with IBM and a senior manager for The Walt Disney Co.  Woolf holds a bachelor's degree in psychology and sociology... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom I

4:15pm

Workshop - The New Style of L&D

As Hewlett-Packard Co. has been defining the new style of IT, its training organization has been defining the new style of learning and development — one that puts learners and their job performance at the center of everything the company does. Beginning in 2012, the learning organization embarked on a major initiative to up skill the instructor and development communities to enhance and grow the teams’ participant-centered learning capabilities. This session will focus on practical tips for how other learning organizations, both large and small, can follow a learner-centric approach to drive business results.

Audience members can expect a highly interactive session where they will be challenged to think about their own organizations and the learning solutions they create and to develop a roadmap for how they can take a more learner-centric approach to development and delivery.

Key audience takeaways:

  • Tools for assessing learner-centricity of your organization.
  • Useful data supporting why learner-centricity is critical for business performance.
  • A roadmap for how to begin, or continue, the journey towards learner-centricity.

Speakers
avatar for Rebekah Harvey

Rebekah Harvey

Vice President, Global Learning Solutions Development, Hewlett Packard
Rebekah Harvey is the vice president of global learning solutions development for Hewlett-Packard. Harvey and her team develop learning solutions aligned to critical business priorities across all HP businesses and functional groups. She and her team also manage and maintain the HP University and HP ExpertOne learning portfolios, comprised of over 10,000 courses, learning assets and certifications. Harvey serves on the board of directors of... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom K

4:15pm

Workshop - The Next Generation of Global Learning: A Case Study on AT&Ts Journey

Today’s organizations are faced with geographically dispersed workforces, and it’s up to learning and development leaders to lead and implement a multidimensional learning and development strategy that’s both efficient and result delivering. In this workshop, hear how AT&T developed a four-year partnership with IMT in developing an interactive video learning (IVL) solution that sparked a global workforce training strategy and enabled AT&T to deliver interactive training experiences without borders.  

Learning objectives:

  • Learn how geographically dispersed organizations can use IVL to control their training budgets and improve learning retention.
  • See how to distribute the subject matter expertise of one instructor to multiple student locations.
  • See how to immerse instructors into virtual environments, exposing students to a conceptual learning experience.
  • Explore the future of inter-entity learning delivery between corporate, academic and government organizations.

Speakers
avatar for Karen Barli

Karen Barli

Vice President, Interactive Video Learning
Although awarded the title vice president of interactive video learning business development at Integrated Media Technologies, Karen Barli is often referred to as the former chief evangelist of IVL at AT&T Corp. After a 30-year management career in one of the largest telecommunications providers, 20 of which were in learning and development, she joined IMT to expand the "new" learning concept product she previously executed and... Read More →
avatar for Matthew Ford

Matthew Ford

Director of IVL Production, Interactive Video Learning
Matthew Ford is an adult education and distance learning professional. He has spent the past 20 years designing, delivering and managing training programs in the telecom industry. His experience with several Fortune 500 telecom companies has been on both the supplier and service provider sides of the business, which gives him a unique perspective on the educational needs of clients. 
avatar for George Tamas

George Tamas

IVL Education, Interactive Video Learning (IVL)
George Tamas has more than three decades of experience in top management positions for computer software/service organizations that specialize in higher education system solutions. He is particularly noted as an innovator in curriculum management, articulation management and digital badging standards for competency-based learning across academic, corporate and government organizations. Tamas has been a featured speaker at numerous state... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom C

4:15pm

Workshop - Why the Secret to Talent is Grit

Do you believe talent is something that can be managed or taught? New research suggests talent is overrated, and that the ability to master a skill or reach peak performance comes down to whether someone has the grit to show up again and again, even after failure. 

Back by popular demand, New York Times best-selling author, Emmy-nominated filmmaker and college football analyst, Yogi Roth, takes us on a powerful journey to find our own inner grit. By the end of this session, you'll be standing on your seat, cheering and yelling for more. Come ready to discover something surprising about yourself, and take away techniques to increase the intensity of training in your organization. Beware: This session is only recommended to people able to handle an extraordinary, possibly emotional, experience. 


Speakers
avatar for Yogi Roth

Yogi Roth

Adventure-preneur
@YogiRoth | | Adventure-preneur Yogi Roth has followed his curiosities to more than 20 countries, such as intense regions in the Middle East and Central Africa and relatively unknown nations such as Nepal and Laos, seeking unique stories. Most recently, Roth sailed around Cape Horn in South America, following the story of his great-great-great grandfather who sailed those same seas in 1858.   At the University of Pittsburgh, Roth... Read More →


Monday April 13, 2015 4:15pm - 5:15pm
Grand Ballroom J

5:30pm

 
Tuesday, April 14
 

7:00am

7:00am

Registration
Tuesday April 14, 2015 7:00am - 5:00pm
Grand Ballroom Registration Desk

8:00am

Voice of the CLO - Finding Your Leadership Point of View
In this Voice of the CLO session, learning leaders will share how they've driven innovative learning strategies that have resulted in lasting enterprise education.

Speakers
avatar for Lisa Doyle

Lisa Doyle

Vice President, Learning and Development, Lowe's Home Improvement
Lisa Doyle serves as vice president of learning and development at Lowe's in Mooresville, North Carolina. She is responsible for the company’s talent and leadership development strategies. Doyle leads the creation and implementation of comprehensive learning, development and performance support solutions. She aligns learning with Lowe’s overall strategic goals to develop workforce capability and drive proficiency throughout the... Read More →
avatar for Mike Prokopeak

Mike Prokopeak

Vice President, Editor in Chief, Chief Learning Officer magazine
@MikeProkopeak | | Mike Prokopeak is vice president and editor in chief for Human Capital Media, publisher of Chief Learning Officer, Diversity Executive, Talent Management and Workforce magazines. In that role, he directs content for the magazines as well as the company’s online and in-person events including the CLO Symposium, CLO Breakfast Club and Workforce Live. | | Prokopeak has a proven track record of editorial achievement over... Read More →


Tuesday April 14, 2015 8:00am - 8:15am
Grand Ballroom E-H

8:15am

Keynote Address - Commit To Win: How To Harness The 4 Elements Of Commitment To Reach Your Goals

Busting the myths most of us believe about commitment, Heidi Reeder shows that it all comes down to four variables: treasures, the benefits we get from working toward a goal; troubles, the difficulties we have to deal with; contributions, the time, money and effort we invest; and choices, the number of good alternatives we have.

Together, these variables make up a formula that not only measures how committed we are, but also shows which factors we can change to get our commitment level in synch with what we want to do. Packed with practical examples and action plans for a variety of situations, Reeder, author of "Commit to Win," will demonstrate the importance of not wishing for things to be different and instead making practical changes that will naturally empower employees to reach their goals.

This session will:

  • Illustrate the four variables that measure how committed one is and which factors can be changed to align commitment level and desires.
  • Demonstrate that the key to meeting goals isn’t motivation but commitment.
  • Showcase applications of how leaders can integrate the four variables of commitment into their workplaces.

Speakers
avatar for Heidi Reeder

Heidi Reeder

Author, Commit to Win
@HeidiReeder | | Heidi Reeder, Ph.D., is the author of the book, “Commit to Win” and an expert blogger for Psychology Today. As a Carnegie Foundation award-winning professor of communication and leadership, and owner of SuccessTracks LLC, her mission is to help teams and individuals communicate with confidence and authenticity and maximize their personal and professional success.


Tuesday April 14, 2015 8:15am - 9:15am
Grand Ballroom E-H

9:30am

Workshop - Optimizing Flexible Learning and Development

In the face of constant change and uncertainty, a more nimble approach is needed for implementing a global learning strategy that’s globally consistent, delivers results and reduces spend. Just as business no longer follows a linear path to success, this session will explore how a global biopharmaceutical company deployed a flexible approach to learning and development to better meet the needs of its employees.

During this workshop, attendees will:  

  • A new approach to establishing a flexible L&D program.
  • How to get more out of your vendor to maximize your spending.
  • How to address the needs of a wide employee base — from individual contributors to managers and leaders.
  • Critical steps for creating global consistency.

Speakers
avatar for Kristin Frappolli

Kristin Frappolli

Associate Director, Global Learning Services, Bristol Myers Squibb
Kristin Frappolli has worked for more than 27 years in global learning including design and facilitation of leadership development programs, talent development, learning consulting and leading global operations. In her current position as the associate director of global learning services at Bristol Myers Squibb, she is responsible for the global implementation of leadership development programs. This includes working closely with... Read More →
avatar for Scott Mason

Scott Mason

Executive Director, Client Services, GP Strategies
Scott Mason has worked for more than 20 years in the field of leadership development, talent development and corporate consulting. He is an executive director of client Services for BlessingWhite, a division of GP Strategies, an international training and consulting firm specializing in leadership and employee development. In this role, Mason works with clients as a coach, facilitator, consultant and thought leader in personal and professional... Read More →


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom J

9:30am

Workshop - The Hidden Causes of Leader Disengagement

Employee engagement has been front and center in the world of human resources for some time now. What we haven’t been talking about is leader engagement and, more specifically, leader disengagement. What matters most to leaders and other high-potentials? What is the business impact of leader disengagement in the workplace?

This session will share the results and insights of new research conducted by the Organizational Intelligence Institute — a Skyline Group company — on the hidden drivers of leader disengagement. We will also share the business impact as well as some strategies and solutions for addressing leader disengagement in the workplace.

By attending this session, participants will be able to:

  • Identify the primary drivers of leader engagement (i.e., what matters most to leaders and other high-potentials).
  • Describe the symptoms, consequences and business impact associated with leader disengagement.
  • Avoid the common pitfalls of a one-size-fits-all approach when it comes to maximizing workforce engagement.
  • Select the best combination of strategies and solutions to address leader disengagement in your workplace.

Speakers
avatar for Salvatore Falletta

Salvatore Falletta

Executive Vice President and Managing Director, Organizational Intelligence Institute
Salvatore Falletta is the executive vice president and managing director for the Organizational Intelligence Institute, which specializes in workforce surveys and assessments, human capital research, HR analytics, and learning measurement and evaluation. He also serves on the faculty for Human Resource Development at Drexel University.  Prior to his consulting and academic career, Falletta was vice president and chief human resources officer... Read More →
avatar for Thuy Sindell

Thuy Sindell

President, Skyline Group’s Coaching Division, Skyline
@ThuySindell | | Thuy Sindell is the president of Skyline Group’s Coaching Division. She specializes in executive coaching and leadership development. Sindell has worked with hundreds of leaders to help them develop the skills they need to succeed as they grow from experts into leaders. She has authored four books, including "Hidden Strengths: Unleashing the Crucial Leadership Skills You Already Have" (Berrett-Koehler, May 2015).


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom B

9:30am

Workshop - The Influential Leader: Making a Matrix Work

Matrixed structures have been the norm for some time, but management theories and leadership practices have not caught up. Those who lead and work in matrixed organizations consistently report that cross-functional conflict and decision-making gridlock are pervasive and costly. Learning professionals increasingly recognize that influence is a competence that needs to be built at all levels of matrixed organizations, but as long as the dominant influence paradigm is one where we each focus on persuading others that we are right — and convincing them to do what we want — the fundamental challenges posed by the matrix will remain.

In this presentation, we will draw upon current research about cognitive biases and our own study of matrixed organizations and influence styles to explore why and how to reconceive influence as a two-way activity, in which the openness to learning and being persuaded is just as important as persuading others. 

By attending this session, participants will:

  • Explore a model of leadership that is built around influence as the primary mode of engagement with management, peers and reports.
  • Understand common influence pitfalls and how to guard against them.
  • Learn why a joint problem-solving approach to influence is foundational to making a matrix work.

Speakers
avatar for Elizabeth Rayer

Elizabeth Rayer

Partner, Enterprise Learning Practice Area, Vantage Partners
Elizabeth Rayer is a partner and head of the Enterprise Learning practice area at Vantage Partners. Her work has been heavily concentrated on enabling organizations across various industries to have a sustainable, positive impact on their bottom line by more strategically and effectively working with, and managing relationships with internal and external business partners. Rayer earned her Ph.D. in psychoeducational processes from Temple... Read More →
avatar for Gabriella Strecker

Gabriella Strecker

Senior Director, Global Leadership and Organizational Development, Genzyme Corp.
Gabriella Strecker is the senior director of global leadership and organizational development at Genzyme Corp., a Sanofi company. Prior to this role, Strecker was vice president of client solutions at The Ariel Group, a leadership development consulting firm. Formerly a managing director for Vantage Partners’ Corporate Education practice, she served in a variety of capacities during her 15 years there: product strategy; content development... Read More →


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom A

9:30am

Workshop - The Most Critical Enterprise Need: Future Leader Fundamentals

Where’s the next generation of leaders coming from in your organization? For most companies, this is THE #1 challenge. With boomers exiting the workforce at the rate of 10,000 per day, it’s critical and it’s urgent. 

The only solution is innovative learning programs that turn the whole concept of leadership development on its head. We’ll present a case study of an innovative company that “gets it.” And provide tips on how to create your own solutions that will impact your organization for the next 20 years.

The session will cover:

  • How to use leadership development as a strategy with specific organizational objectives.
  • How to structure learning programs that will impact performance today — and for many years to come.
  • Showcase example of leadership program in force today.

Speakers
avatar for Mike Echols

Mike Echols

Executive Vice President of Strategic Initiatives and the Human Capital Lab, Bellevue University
@LearnProsper | | Dr. Mike Echols is an internationally known thought-leader on evaluating and improving ROI on human capital. One of the first to posit mathematical models for estimating the value of learning to an organization, his three books on the subject are must-reads in C-suites around the globe. Named one of the “Top 20 Most Influential Training Professionals” in the U.S. by Training Industry Inc., Echols earned his... Read More →


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom C

9:30am

Workshop - The NeuroScience of Learning Design

Recent developments in neuroscience illuminate how to maximize learning and skills development. Explore the latest discoveries about the brain and how to harness human biology to create long-term behavior change. This session provides key principles for learning design that maximizes the brain’s capacity to learn, build memories and develop habits. See how these practices are applied in an award-winning learning and development program that includes management training, leadership development and training for individual contributors. Leave this interactive session with new strategies for intentionally building the professional capabilities of people across all functions of your organization.

In this session, you will:

  • Learn how to harness the brain’s natural system for learning and behavior change.
  • Discover key learning design principles that lead to long-term behavior change.
  • Identify ways to intentionally turn desirable behaviors into habits.
  • Explore how to apply these key concepts to management training and leadership development.

Speakers
avatar for Britt Andreatta

Britt Andreatta

Director, Learning and Development, lynda.com
@BrittAndreatta | | Dr. Britt Andreatta knows how to harness human potential. Drawing on her unique background in leadership, psychology, education and the human sciences, she has a profound understanding of how to unlock the best in people. Andreatta is a seasoned professional with more than 25 years of experience in consulting, coaching and teaching talent development. Her research and experience consulting with businesses... Read More →


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom K

9:30am

Workshop - Transforming Cisco’s Workforce: The Future Requires Agile Learning

The workplace of the future requires an agile workforce. To thrive in the fast-paced digital age, organizations need to create learners who will grow and innovate with the company’s needs. To flourish in the adapting marketplace, everyone within an organization must be empowered with the digital tools and technology necessary to access learning and knowledge — any time, any place. In this session, Cisco Vice President and General Manager Jeanne Beliveau-Dunn will discuss how delivering this rapid innovation requires real-time access to knowledge, collaboration and continuous learning. It requires new thinking, new goals, new skills and new job roles. Additionally, Beliveau-Dunn will share how Cisco transformed its own workforce in response to an ever-changing industry, moving from being a technology focused company to driving business-level outcomes for customers while addressing the needs of both employees and management.

Key Learning Objectives:

  • Evaluate what talent will look like in the future, and the necessary skills to meet organizational needs (talent agility).
  • Analyze how to create learners who will grow with organizational needs.
  • Discover the right blend of strategy and execution that connects people, process and technology to transform at scale.

Speakers
avatar for Jeanne Beliveau-Dunn

Jeanne Beliveau-Dunn

Vice President and General Manager. Business Enablement and Strategy, Learning@Cisco
Jeanne Beliveau-Dunn is vice president and general manager of the Business Enablement and Strategy team within Cisco Services, leading Learning@Cisco, technical services strategy and operations, and the Center of Excellence for innovation, globalization and commercialization. Beliveau-Dunn is a recognized expert and award-winning executive on workforce education, the social enterprise, cloud and software-as-a-service, collaboration software, and... Read More →


Tuesday April 14, 2015 9:30am - 10:30am
Grand Ballroom I

10:30am

11:00am

CLO Power Hour - Making Competency Models Click for Front-line Employees

Heading in a new direction, YMCA of the USA launched their custom CAUSE-DRIVEN LEADERSHIP® Competency Model that became the foundation for the talent management process in the Y. Five years in, Y-USA has learned some important lessons when it comes to bringing a competency model to life for thousands of Y staff dispersed across the country. Keep it simple. Make it fun. Pay extra attention to the front lines. Hear how Y-USA is evolving their approach to ensure staff at all levels have easy access to the power of developing their leadership competencies.

Objectives:

  • Understand how to create a user-driven “pathway” to increase adoption.
  • Learn ways to simplify comprehensive resources while increasing the fun factor.
  • Identify opportunities to better engage front-line and midlevel managers to reach front-line/early career staff.

Speakers
avatar for Sarah Finch

Sarah Finch

Leadership Development Manager, YMCA of the USA
Sarah Finch has more than 20 years of experience in business, training and development, and theater. In her current role as leadership development manager for the YMCA of the USA, she provides ongoing training, coaching and resource development to support the YMCA’s customized CAUSE-DRIVEN LEADERSHIP® Competency Model. Prior to joining Y-USA, Finch was the director of learning for Second City Communications, the corporate arm of The... Read More →


Tuesday April 14, 2015 11:00am - 11:15am
Grand Ballroom E-H

11:15am

CLO Power Hour - You’re in Good Hands With Change Champions

Allstate is transforming its leadership culture though the use of Change Champions, a select group of employees who have volunteered their time and are playing an essential role in fostering organic change. In this talk, Steve King, vice president of talent and leadership effectiveness at Allstate, will share the holistic change effort journey, including the use of social media, alignment of key talent processes, grassroots advocacy, recognition and “surround sound” communication. 

Session objectives:

  • Describe an initiative to shift the leadership culture at Allstate.
  • Leverage change champions to foster organic change.
  • Recognize the importance of a holistic approach to change.

Speakers
avatar for Steve King

Steve King

Vice President, Talent & Leadership Effectiveness, Allstate Insurance Company
Steve King is vice president of talent and leadership effectiveness for Allstate Insurance Co., with responsibility for enterprise learning, talent and succession management, performance management, leadership and executive development, and energy for life (a strategic initiative to help Allstaters identify their purpose and manage their energy effectively). King is a graduate of Ohio State University and Pennsylvania State University. He... Read More →


Tuesday April 14, 2015 11:15am - 11:30am
Grand Ballroom E-H

11:30am

CLO Power Hour - Adaptive Learning: Education for the 21st Century

The latest research in neuroscience, computer science and education all point to failings in current teaching methods. By replacing traditional web-based training with computer- and mobile-based adaptive learning, dramatic reductions in time to competence and significant improvements in overall competence can be achieved, with no increase in cost. In this session, Nick Howe will discuss how Hitachi Data Systems deployed adaptive learning for its global employee, partner and customer base, and the benefits that have been achieved.

In this session, you will learn:

  • What adaptive learning is, as implemented at Hitachi Data Systems.
  • The benefits that can be achieved with adaptive learning.
  • The challenges in moving to an adaptive approach.

Speakers
avatar for Nick Howe

Nick Howe

Vice President, Learning and Collaboration, Hitachi Data Systems
@nickjhowe | | For the past 10 years, Nick Howe has been the vice president of HDS Academy, the global learning organization of Hitachi Data Systems. He is responsible for employee development, for the education and certification offerings for customers and partners, and for internal and external online communities. Hitachi Data Systems, headquartered in Santa Clara, California, is the global information solutions company within Hitachi... Read More →


Tuesday April 14, 2015 11:30am - 11:45am
Grand Ballroom E-H

11:45am

CLO Power Hour - Ask the Experts
In Ask the Experts, speakers are invited back on stage to interact with the audience in a dynamic question and answer session. Attendees are encouraged to engage with the speakers on people management topics, generate questions and share ideas.  

Speakers
avatar for Sarah Finch

Sarah Finch

Leadership Development Manager, YMCA of the USA
Sarah Finch has more than 20 years of experience in business, training and development, and theater. In her current role as leadership development manager for the YMCA of the USA, she provides ongoing training, coaching and resource development to support the YMCA’s customized CAUSE-DRIVEN LEADERSHIP® Competency Model. Prior to joining Y-USA, Finch was the director of learning for Second City Communications, the corporate arm of The... Read More →
avatar for Nick Howe

Nick Howe

Vice President, Learning and Collaboration, Hitachi Data Systems
@nickjhowe | | For the past 10 years, Nick Howe has been the vice president of HDS Academy, the global learning organization of Hitachi Data Systems. He is responsible for employee development, for the education and certification offerings for customers and partners, and for internal and external online communities. Hitachi Data Systems, headquartered in Santa Clara, California, is the global information solutions company within Hitachi... Read More →
avatar for Steve King

Steve King

Vice President, Talent & Leadership Effectiveness, Allstate Insurance Company
Steve King is vice president of talent and leadership effectiveness for Allstate Insurance Co., with responsibility for enterprise learning, talent and succession management, performance management, leadership and executive development, and energy for life (a strategic initiative to help Allstaters identify their purpose and manage their energy effectively). King is a graduate of Ohio State University and Pennsylvania State University. He... Read More →


Tuesday April 14, 2015 11:45am - 12:00pm
Grand Ballroom E-H

12:00pm

1:00pm

Voice of the CLO - The CLO Career Path: What’s Next?
In this Voice of the CLO session, learning leaders will share how they've driven innovative learning strategies that have resulted in lasting enterprise education.

Speakers
avatar for Justin Lombardo

Justin Lombardo

Chief Learning Officer, Baptist Health
Justin Lombardo is one of the first executive learning professionals to successfully transform learning/development and human performance systems in health care to focus on integrated performance improvement across clinical and nonclinical domains. He currently serves as the first chief learning officer for Baptist Health in Jacksonville, Florida, leading a redesign and realignment of the learning and development function for the multihospital... Read More →
avatar for Mike Prokopeak

Mike Prokopeak

Vice President, Editor in Chief, Chief Learning Officer magazine
@MikeProkopeak | | Mike Prokopeak is vice president and editor in chief for Human Capital Media, publisher of Chief Learning Officer, Diversity Executive, Talent Management and Workforce magazines. In that role, he directs content for the magazines as well as the company’s online and in-person events including the CLO Symposium, CLO Breakfast Club and Workforce Live. | | Prokopeak has a proven track record of editorial achievement over... Read More →


Tuesday April 14, 2015 1:00pm - 1:15pm
Grand Ballroom E-H

1:15pm

Keynote Address - Leadership from Adversity: Opportunities for Reinvention in the Modern Age

ESPN founder Bill Rasmussen got fired from his job working for a Hartford, Connecticut-based professional hockey team and famously turned his struggles around when he took a $9,000 credit card cash advance to create a television network that is currently valued at $66 billion. Adversity — the loss of his job resulted in one of the greatest entrepreneurial success stories in television history. What can we learn from adversity? How do we react when adversity strikes? What traits do great leaders possess, and how do they handle it?

Most of us will face adversity, failure and possibly even bankruptcy in our lifetime. Will you bow to the circumstance, or will you use the experience to find the leadership qualities within you to achieve rather than give up? Whether looking at your career as an individual or more broadly on the path of a company or nonprofit, Rasmussen shares tangible leadership advice as only he can — gripping, insightful and sure to affect the bottom line in every sense of the term.

During this keynote, attendees will:

  • Gather leadership advice for weathering times of adversity.
  • Explore how moments of adversity and lead to workplace innovation.

Speakers
avatar for Bill Rasmussen

Bill Rasmussen

Founder, ESPN
@Bill_ESPN | | Bill Rasmussen's brainstorm for a 24-hour cable sports television station became ESPN. He also came up with the concept for Sports Center and broke the advertising barrier to cable television by signing Anheuser Busch to the largest cable TV advertising contract ever. He is also the author of the best-selling book, "Sports Junkies Rejoice! The Birth of ESPN." In addition, Rasmussen served as a consultant to the Big Ten... Read More →


Tuesday April 14, 2015 1:15pm - 2:15pm
Grand Ballroom E-H

2:30pm

Workshop - Bringing a Learning Ecosystem to Life: A Strategic Partnership

A learning ecosystem extends beyond targeted learning materials and customized training delivery — it includes everything that influences a company’s learners and embraces both their immediate and ongoing needs.

A holistic approach to intensive enterprise learning must therefore begin with an analysis that yields a savvy strategy for meeting corporate goals with measurable, enduring results on organizational and client performance.

Aptara’s work with American Express grew from a single training development project into a 10-year partnership that implements learning and performance across multiple business lines. Using Aptara’s vision for a scalable, low-maintenance learning ecosystem for Amex as a starting point, this workshop offers practical information for building effective employee and client-facing educational programs.

The session will focus on nimble strategies for addressing everything from an organization’s instructional design to its technological evolution for learning architecture. American Express will demonstrate how their partnership with Aptara forged a successful learning strategy.

In this session, participants will learn:

  • How to improve the mobility selection process.
  • How global mobility can produce revenue.
  • How global assignments can increase employee commitment.

Speakers
avatar for Kelly Lake

Kelly Lake

Strategic Learning Solutions Leader, Aptara
A well-known and widely respected thought leader in the learning and performance industry, Kelly Lake is responsible for driving the strategic direction behind Aptara’s Enterprise business. She brings more than 25 years of experience in eLearning technologies, global learning methodology and strategy, mobile learning, social learning and performance innovation to Aptara’s Learning and Performance practice. Prior to coming to Aptara... Read More →
avatar for Shyrlene Moore

Shyrlene Moore

Manager Customer Excellence, Global Corporate Payments, American Express
Shyrlene Moore, an expert in digital payment, has built a three-decade career at American Express. Beginning with her first position in the company’s global business travel unit, she has managed strategies for capacity planning, technology integration and sales implementation. In her current role, Moore is an innovator in the delivery of global, customer-focused training technology. She has received multiple awards from the American Express... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom A

2:30pm

Workshop - How to Achieve a 90% Completion Rate in E-learning Programs
Accept it or not, employee learning and development has been disrupted by technology, and it’s up to learning leaders to determine how this movement will affect workplace learning. This revolution is largely driven by millennials and their exceptions for workplace learning. During this session, we’ll address the future of workplace learning and explore millennials and their expectations on how they differ from earlier generations and why they need new ways of developing their skills. 

Learning objectives:

  • Discover how millennials expect to be trained.
  • Learn ideas on how to improve your training results.
  • Understand how game-based learning, gamification and simulators can foster your instructional design.

Speakers
ER

Edward Ryce

Vice President, Business Development, Gamelearn


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom K

2:30pm

Workshop - Is Your Workforce Engaged? Why Does It Matter?

Recent studies show that companies with a highly engaged workforce outperform their peers by 147 percent in earnings per year. Currently, employee engagement is at an all-time low; 73 percent of companies report that their workforce is not highly engaged. If you can drive success by measuring and improving alignment, sentiment and knowledge in real time, you can increase profitability and productivity as well as reduce turnover and absenteeism. Helping employees know and understand the goals of your company, while delivering a compelling learning experience helps them grow and contribute faster to the health of your company.

Key takeaways:

  • Understanding the feedback loop that exists between learners and instructional designers.
  • Acquire actionable steps to address deficiencies from learner feedback.
  • Learn how alignment and ongoing learning drastically reduce turnover.

Speakers
avatar for Brett Elam

Brett Elam

Solutions Engineer, Bridge
Before taking on the role as a solutions engineer for the new corporate learning and engagement platform, Bridge, at Instructure, Brett Elam spend more than four years at IBM in a client technical specialist role focusing on both pre- and post-sales database software implementations along with their related tools on z/OS mainframe systems. A graduate of Samford University with a bachelor’s degree in computer science in 2009, Elam resides in... Read More →
avatar for Paul Henry

Paul Henry

Vice President, Corporate Sales, Bridge
Paul Henry is vice president of corporate sales at Instructure. He is responsible for the overall market penetration and growth of the Bridge corporate learning and engagement platform. Henry oversees domestic and international corporate sales, and has extensive experience in technology, medical software, and human resource technology solutions. He has managed large sales teams for companies like Monster.com, Jobfox, AdvancedMD and most... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom B

2:30pm

Workshop - Measuring the Impact of Your Organization’s Most Strategic Investment – Leadership Development

The increasing demands on leaders across the world has made both designing performance improvement initiatives and measuring the impact of those investments a daunting task. This workshop will provide critical information about figuring out if your leadership development efforts are focused enough to impact the business strategy, will equip you to build a measurement plan that aligns to the leadership investments, and will provide insight on the actionable decisions that can be made to optimize these investments by telling the right story.    

Objectives:

  • Recent findings around the new demands and complexities within the leadership space.
  • How to build a measurement plan to support leadership development efforts that are no longer used through formal ILT methodologies.
  • Key data to collect, and metrics to examine, surrounding the impact of your leadership development investments.
  • How to increase your chances of continued organizational funding by telling the right story.

Speakers
avatar for Kendall Kerekes

Kendall Kerekes

Senior Vice President, Talent Measurement Consulting, Metrics That Matter
@KendallKerekes | | Kendall Kerekes brings more than 18 years of talent management and consulting executive experience to CEB Co.'s Metrics That Matter, along with her product strategy, business development, strategic planning, executive development, human capital analytics, statistical analysis and change management experience. Having held both executive and practitioner roles in building practical talent management and analytics functions... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom C

2:30pm

Workshop - Recognizing Your Labor Pool Challenges: Driving Knowledge Across the Employee Lifecycle

Most organizations operating in today’s job market face challenges associated with baby boomer retirement and employee turnover. Those challenges include the retention and maintenance of critical job knowledge and the effectiveness of subsequent hiring efforts with a labor pool formed by a growing number of millennials.

How do organizations navigate today’s labor market while ensuring that a knowledge vacuum isn’t created in the process?

Based on recent research completed with more than 225 learning organizations, this session will share the strategies and best practices learning leaders have adopted for managing the talent pipeline through all phases of the employee lifecycle: pre-employment development, onboarding, knowledge capture and knowledge transfer. 

Learning objectives:

  • Effective pre-employment development methodologies for getting the most out of the labor pool.
  • Best practices in onboarding and knowledge capture, as well as knowledge transfer strategies and methods.
  • Understand how effective organizations measure on-the-job behavior and business impact across the employee lifecycle.

Speakers
avatar for Tracy Cox

Tracy Cox

Director, Performance Consulting & Applied Strategies, Raytheon Professional Services
Tracy Cox is director of performance consulting & applied strategies for Raytheon Professional Services. His experience includes working with global organizations to uncover their true worth through organizational analysis, enhanced decision-making and business process improvement. In his various roles in learning at Raytheon, Cox was the chief architect of the Raytheon Six Sigma curriculum for experts and specialists as well as lead... Read More →
avatar for Ken Taylor

Ken Taylor

Partner, Editor in Chief and Chief Operating Officer, Training Industry, Inc.
Ken Taylor is partner and chief operating officer of Training Industry Inc., as well as editor in chief for Training Industry Magazine. His career spans more than 25 years in leadership and entrepreneur roles across several industries and focus areas, including operations, technology, sales, marketing and finance. Taylor has also served as chief financial officer of several large business units. Taylor’s expertise and experience... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom J

2:30pm

Workshop - Transforming Learning and Knowledge Sharing by Connecting Experts at Equity Residential

One of our core values is winning by sharing knowledge. Our engagement goal: to connect our experts everywhere in the company — from lawyers to leasing agents to service technicians — and give them a platform to spotlight their expertise and learn from one another. And most crucial of all was getting users to use it. So it had to be easy — and even fun — to use.

In this session, participants will learn:

  • How Equity Residential made their solution selection, best practices and lessons learned.
  • How Equity made the leap from the multiple technology platforms to a completely new, single platform.
  • How Equity’s IT and HR teams collaborate to support their goals.

Join us to hear how learning and communication is transforming the way people work at Equity Residential.


Speakers
avatar for Carolynn Haug

Carolynn Haug

Assistant Vice President, Learning & Knowledge, Equity Residential
Carolynn Haug is a transformational change agent and life coach. Utilizing organization development, design, and coaching skills, Haug and her team are transforming learning and communications at Equity Residential.     Her eclectic life and career experiences of picking strawberries on the farm, community build playground design, landscape architecture, horticultural therapy as psychiatric and vocational rehab, human resources... Read More →


Tuesday April 14, 2015 2:30pm - 3:30pm
Grand Ballroom I

3:30pm

4:00pm

CLO Power Hour - How Neuroscience Helps Organizations Break Bias at the Source

Organizations understand the need for a diverse workforce and are investing to achieve it. And yet, progress is far short of where it should be, despite good intentions. New research in neuroscience suggests this discrepancy has to do with the very conceptual foundations of traditional bias training programs. 

Dr. David Rock, director of the NeuroLeadership Institute, will lead a deep dive into the central findings of this research and share a neuroscience-driven alternative that’s helping large organizations break workplace bias. 

This presentation will help the audience:

  • Understand why bias programs aren’t generating desired results.
  • Learn a new scientific framework for mitigating bias in the workplace.
  • Discover a strategy for transforming bias in an organization.

Speakers
avatar for David Rock

David Rock

Director, NeuroLeadership Institute
@davidrock101 | | David Rock coined the term ‘neuroleadership’ and is the director of the NeuroLeadership Institute, a global initiative bringing neuroscientists and leadership experts together to build a new science for leadership development. He co-edits the NeuroLeadership Journal, and leads an annual global summit. He has written many of the central academic and discussion papers defining the neuroleadership field. Rock is the... Read More →


Tuesday April 14, 2015 4:00pm - 4:15pm
Grand Ballroom E-H

4:15pm

CLO Power Hour - Delivering Talent That Matters
As a retailer, it's important to have a consistent platform that hires the best people, matching them to the right positions, while driving greater efficiency and accuracy in our recruitment process. Learn how Foot Locker Inc. uses predictive analytics to fuel a talent management process that creates a consistent brand experience across teams to drive top line performance.    

In this session, participants will learn:

  • How to use big data to create a highly predictive model of performance.
  • How to find and develop talent that aligns with your brand and business objectives.
  • How to improve employee performance, reduce workforce turnover and gain efficiencies in your hiring processes.


Speakers
avatar for Robert Perkins

Robert Perkins

Vice President, Global Talent Management, Foot Locker, Inc.
Robert Perkins is vice president of global talent management at Foot Locker Inc. with global experience and expertise in building leadership and organizational capability. He’s had proven success in collaborating with CEOs, board directors and executives to deliver integrated talent management solutions focused on strategic business alignment. Perkins is widely known as a pragmatist who can translate theory into actionable results and for... Read More →


Tuesday April 14, 2015 4:15pm - 4:30pm
Grand Ballroom E-H

4:30pm

CLO Power Hour - Driving Business Results Through Community-based Experiential Learning

USAble Life’s lean IT shop is delivering big returns since integrating experiential learning into their L&D plan. In this power-hour talk, hear how USAble Life developed and fostered a corporate university partnership with University of Arkansas, Little Rock senior capstone program as a tool for providing students valuable real-world IT skills, while simultaneously building their talent pipeline. Encouraged by the results of their experimental learning with students, leaders have applied a similar approach with current employees and began contracting with celebrity technology consultants to gain access to new methodologies in IT.

Key takeaways:

  • Recognize how corporate university outreach programs promote an organizations brand and uncover the best talent.
  • Integrating interns when solving business challenges can bring a fresh perspective ideas.
  • Exposure to industry experts can positively impact staff engagement metrics.

Speakers
avatar for Kendall Kirby

Kendall Kirby

Vice President, Technology Solutions, USAble Life
Kendall Kirby is the vice president of technology solutions at USAble Life and has more than 27 years of information technology (IT) experience, including 20 years in the life and health insurance industry. Kirby has a diverse background in IT with technical experience as a software and web developer, network engineer, and systems analyst, and has held several positions in IT management. He returned to the USAble Life in 2008 from Arkansas Blue... Read More →


Tuesday April 14, 2015 4:30pm - 4:45pm
Grand Ballroom E-H

4:45pm

CLO Power Hour - Ask the Experts
In Ask the Experts, speakers are invited back on stage to interact with the audience in a dynamic question and answer session. Attendees are encouraged to engage with the speakers on people management topics, generate questions and share ideas.  

Speakers
avatar for Robert Perkins

Robert Perkins

Vice President, Global Talent Management, Foot Locker, Inc.
Robert Perkins is vice president of global talent management at Foot Locker Inc. with global experience and expertise in building leadership and organizational capability. He’s had proven success in collaborating with CEOs, board directors and executives to deliver integrated talent management solutions focused on strategic business alignment. Perkins is widely known as a pragmatist who can translate theory into actionable results and for... Read More →
avatar for David Rock

David Rock

Director, NeuroLeadership Institute
@davidrock101 | | David Rock coined the term ‘neuroleadership’ and is the director of the NeuroLeadership Institute, a global initiative bringing neuroscientists and leadership experts together to build a new science for leadership development. He co-edits the NeuroLeadership Journal, and leads an annual global summit. He has written many of the central academic and discussion papers defining the neuroleadership field. Rock is the... Read More →


Tuesday April 14, 2015 4:45pm - 5:00pm
Grand Ballroom E-H

5:30pm

 
Wednesday, April 15
 

7:00am

Breakfast - Hosted by Saba
Wednesday April 15, 2015 7:00am - 8:00am
Grand Patio

7:00am

Registration
Wednesday April 15, 2015 7:00am - 1:00pm
Grand Ballroom Registration Desk

8:00am

Workshop - 15 Trends That Will Reshape the Future of Learning

This session will explore 15 current megatrends that will have a dramatic and profound affect on the future of learning.  This enlightening and thought-provoking discussion will focus on the effect of the digital tsunami, increasing automation, the decline of the process worker, the changing workplace, generational impacts and preferences, emerging countries, new technologies and much more. Learn how these trends will affect the future of learning and force us all to redefine how we best serve the changing learning needs, styles and preferences of our employees, partners and customers.

This session will help:

  • Identify the most important emerging trends that will have a significant affect on the future of learning.
  • Be better prepared to address the rapidly changing needs of your employees.
  • Get ahead of the curve and begin to reshape and redefine your future learning initiatives, programs and technologies.

Speakers
GD

Greg Driscoll

Global Solution Consultant, CrossKnowledge
Greg Driscoll has more than 20 years of experience in providing effective corporate learning solutions. As the vice president of corporate sales for Element K (acquired by Skillsoft), he was responsible for leading triple digit year-over-year revenue growth for the company. Prior to that, Driscoll spent 13 years with Eastman Kodak, where he held a variety of sales and operational positions including regional training director, business... Read More →


Wednesday April 15, 2015 8:00am - 9:00am
Grand Ballroom C

8:00am

Workshop - Culture Shift: Creating Leaders at Every Level

Learn how Navistar created and implemented a leadership program to develop leadership qualities at all levels and how an educational partnership with DeVry University will support this initiative. Hear the goals and strategy behind the program, how the initiative was developed and is being integrated throughout the organization, and the ways in which higher education is a key resource for employee development.

Session objectives: 

  • Learn about Navistar’s “new way of thinking” — an integrated multimethod driver designed to increase the impact of their program.
  • “It Starts With Me” — Navistar’s corporate values program that impacts every employee.
  • Discuss and share best practices for developing employees to initiate change.

Speakers
avatar for Felicia Haslom

Felicia Haslom

Senior Director, National Accounts, Keller Center for Corporate Learning, DeVry University
@FHaslomDavis | | Felicia Haslom has been with DeVry University for more than 10 years and attributes her success to having a great team, passion for education and the great programs that DeVry University and its Keller Graduate School of Management offer adult learners. She has given presentations on various diversity topics at several national conferences. Haslom is a lifelong learner with a master’s in business from Nova Southeastern... Read More →
avatar for Joanne Worden

Joanne Worden

Senior Organizational Development Business Partner, Navistar Inc.
Joanne Worden has more than 25 years of experience helping organizations meet strategic objectives and achieve desired results through effective application and appreciation of human capital. Currently, her role for Navistar Inc. includes the design and delivery of the organization’s leadership development initiatives, new employee onboarding programs, assisting with succession planning and cultivation of high-potential talent, and... Read More →


Wednesday April 15, 2015 8:00am - 9:00am
Grand Ballroom A

8:00am

Workshop - Gender Intelligence: The Competitive Advantage

In the past, we’ve operated on the belief that balanced gender representation should be achieved in business, government and education. To achieve that goal, it requires viewing both genders as identical on the inside. However, we’ve found that equalizing the numbers doesn’t necessarily result in gender balance. Similarly, treating everyone the same would appear to help eradicate bias but doesn’t result in gender equality. Women have different, yet complementary, strengths to men. Scientists have clearly demonstrated our very striking structural and chemical differences in the brain. When you understand the differences in how women’s and men’s brains work, you have the key to productive cross-gender relationships.

Please join Barbara Annis, founding partner of Gender Intelligence Group, in exploring gender intelligence and how it can improve decision-making and innovation, minimize risk, produce superior financial results and ultimately allow us all to engage more effectively.

Learning objectives:

  • Understand the value and practice of inclusive leadership through gender & cultural intelligence.
  • Evaluate the differences in how women’s and men’s brains work to build a more productive and successful workplace.
  • Explore how gender intelligence can improve leadership skills and decision-making and increase business results.

Speakers
avatar for Barbara Annis

Barbara Annis

Founding Partner, Gender Intelligence Group (GIG)
Barbara Annis, founding partner of Gender Intelligence Group (GIG), is a world-renowned expert on inclusive leadership through gender & cultural intelligence, advocating the value and practice of this new type of leadership in Fortune 500 companies and numerous organizations worldwide. Her insights and achievements have pioneered a transformational shift in cultural attitudes across the globe on the importance of gender... Read More →


Wednesday April 15, 2015 8:00am - 9:00am
Grand Ballroom B

9:15am

Panel Discussion - So Much Learning, So Little Time

More often than not, “doing more with less” means more work and less development for time-strapped employees and overburdened managers. To be effective, chief learning officers need to find creative ways to fit learning and development into workers’ already hectic days. In this panel, learning leaders explore the creative and innovative ways CLOs are meeting increased learning demand and getting employees to make time when time is limited.

In this session, attendees will hear:

  • Innovative approaches for attracting and communicating development opportunities.
  • Creative ways to engineer learning and reduce the time burden for employees.
  • Alternative learning formats and techniques that promise to maximize learners’ time. 

Moderators
avatar for Kate Everson

Kate Everson

Associate Editor, Chief Learning Officer magazine
@EversonKate | | Kate Everson is an associate editor for Human Capital Media, which publishes Chief Learning Officer, Talent Management, Diversity Executive and Workforce magazines. In 2014, she started Chief Learning Officer’s blog “Mind Over Matter,” which explores the psychology and neurology behind learning. Prior to joining the company, Everson covered race and poverty for The Chicago... Read More →

Speakers
avatar for Sonia Diaz-Del Oro

Sonia Diaz-Del Oro

Associate Vice President– Global Learning & Organization Development and Corporate Talent Acquisition, Royal Caribbean Cruises, Ltd.
Sonia Diaz-Del Oro is a human resources professional with more than 20 years of experience. She’s held various roles in the field, but her primary area of focus is in leadership development, organization development and talent acquisition.  She has spent most of her career in South Florida and has done extensive work in various countries throughout Latin America as well as parts of Europe and Asia. She currently leads the Global... Read More →
avatar for Allison Rossett

Allison Rossett

Retired Professor of Educational Technology, San Diego State University
@arossett | | Allison Rossett, recently retired after many years as professor of educational technology at San Diego State University, continues to be a consultant in learning and technology. A member of Training Magazine’s HRD Hall of Fame, Rossett serves on the boards for eLearning Guild and Chief Learning Officer magazine. Rossett gives keynote speeches and teaches at conferences and events all over the... Read More →
avatar for Sydney Savion

Sydney Savion

Global Learning Officer at Dell for Global Support & Deployment Services, Dell
As Dell Inc.'s global learning officer, Dr. Sydney Savion is charged with shaping the global learning strategy and aligning the development of people with the business goals of the organization. Throughout her dynamic career, she has built and executed strategies for fostering a high-impact learning organization.  Passionate about her research interests, she stands at the forefront of translating growing neuroscience findings that link... Read More →


Wednesday April 15, 2015 9:15am - 10:15am
Grand Ballroom E-H

10:15am

10:30am

Workshop
Wednesday April 15, 2015 10:30am - 11:30am
Grand Ballroom C

10:30am

Workshop - The New Generation Of "Bring Your Own Learning", What Every CLO Needs to Know

The “Bring Your Own Devices” trend brought a flood of both anxieties and benefits. Today, 95 percent of the workforce now uses 1 or more personal devices at work. BYOD has proven benefits of increased productivity and improved morale, and BYOD employers are deemed more attractive to recruits. Now, "Bring Your Own Learning" is upon us and has brought anxieties as learning professionals prepare for the complexities and work to unlock the benefits. In this presentation, we will explain what the consumerization of learning means and how you can create a “learners first” culture in your organization while maintaining security and visibility.

Learning objectives: 

  • Learn how to manage the rising complexity of the learning ecosystem.
  • Learn how to manage employees who learn on their own.
  • Learn how to scale social, informal ad hoc learning.

Speakers
avatar for Ken Finneran

Ken Finneran

Chief People Officer, Hellman Worldwide Logistics
Kenneth Finneran is Chief People Officer–Americas for Hellmann Worldwide Logistics, Inc., and has been leading the strategic human resources function within the Americas region for the company since January 2006. Prior to that, from 2001 to 2005, Mr. Finneran was Founder, President, and CEO of ICM–Intellectual Capital Management, an international consulting firm headquartered in Wroclaw, Poland, specializing in HR and organizational... Read More →
avatar for Chris McCarthy

Chris McCarthy

COO, Degreed
After fully reforming from years of strategy consulting and business school, Chris now spends his time building disruptive education companies.  Currently, Chris is the COO of Degreed and leads Degreed's work with enterprise learning organizations. This role provides Chris with the opportunity to understand the needs of hundreds of learning leaders and hundreds of thousands of individual learners around the country. Individuals and... Read More →


Wednesday April 15, 2015 10:30am - 11:30am
Grand Ballroom A

10:30am

Workshop - Using Simulations to Develop High-potential Leaders: Polycom’s Journey

A core element in executing Polycom’s business strategy is ensuring that leaders understand all areas of the business and are equipped to operate like general managers. To prepare future leaders for this role, Polycom designed and implemented Quest, an eight-month executive learning program for high-potential directors and senior directors that utilized a competitive team-based simulation to help them understand the value of cross-functional collaboration. This session will focuses on how L&D at Polycom built this simulated environment that created an effective learn-by-doing environment and highlight lessons learned from the experience.

Learning objectives:

  • Understand how to integrate simulations in broader leadership/executive development programs.
  • Define how team-based competitive business simulations can add value to senior-level leadership program.
  • Identify key ingredients of success in utilizing simulations for leadership training.
  • Describe ways to measure the effectiveness of leadership simulation.

Speakers
avatar for Bjorn Billhardt

Bjorn Billhardt

Founder, Enspire Learning
@bjornbillhardt | | Bjorn Billhardt is the founder of Enspire Learning, an award-winning leadership development company he started in 2001 with the belief that leadership needs to be learned, not taught. Billhardt is a recognized authority in the field of leadership development and simulation design and has been a speaker at conferences such as Training, ATD (formerly ASTD) and ISPI. Prior to founding Enspire, Billhardt worked at... Read More →
avatar for Satu Salminen

Satu Salminen

Director, Learning & Development, Polycom
@satusalm | | Satu Salminen is director of learning and development at Polycom, where she is responsible for the QUEST program, a highly rated nomination ​based global leadership program for rising Polycom executives at the director and senior director level. Salminen is also responsible for Polycom's global leadership development strategy and key management and executive leadership programs across many leadership levels of... Read More →


Wednesday April 15, 2015 10:30am - 11:30am
Grand Ballroom B

11:30am

Keynote Address - A Call To Pause
Overwhelmed? The Greeks said pure leisure, the place where we refresh the soul and become most fully human, is the point of The Good Life. In our busy modern, rushed, distracted and tech-addicted world, what has happened to leisure? What are the costs? More, how do we get it back and why is it imperative, not only to improve the quality and creativity of the work we do, but to connect deeply with others? Brigid Schulte, author of "Overwhelmed: Work, Love and Play When No One Has the Time," poses whether our brains, partners, culture and bosses are making it impossible for us to experience anything but contaminated time, and investigates how individuals can reconnect with their leisure time.

During this session, attendees will:

  • Uncover how being overwhelmed is re-sculpting our brains and shaping our workplaces as well as our relationships.
  • Explore the correlation between leisure and employee performance.
  • Share tools for balancing the stresses of everyday life.

Speakers
avatar for Brigid Schulte

Brigid Schulte

Author, Overwhelmed
@BrigidSchulte | | Author Brigid Schulte, fellow at the New America Foundation, award-winning journalist for the Washington Post and harried mother of two began the journey quite by accident, after a time-use researcher insisted that she, like all American women, had 30 hours of leisure each week. Stunned, she accepted his challenge to keep a time diary and began a journey that would take her from the depths of what she described as the time... Read More →


Wednesday April 15, 2015 11:30am - 12:30pm
Grand Ballroom E-H

12:30pm

Lunch
Wednesday April 15, 2015 12:30pm - 1:30pm
Grand Patio